Ekart Logistics — Placed my order for mens casual cargo

K. P. Maithani

Mar 30, 2024

Address:

Ekta bangluru

I have placed order for men's causal cargo on[protected] vide invoice no, MD32835 which was delivered on[protected] for which I paid Rs. 899-00 through phonepe. After opining the parcel it was found that there were some thing else than I have ordered. instead two cargo casual pants there was a cargo pant and one kids pant and top. I have contacted to help line for replacement but I was asked to furnish my bank detail along with my debit card no. etc. which I refused to furnish.
I wanted replacement according to my order which was refused by help line. hope a favorable response or I will agitate the matter before consumer forum for my grievances.

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Ekart Logistics customer support has been notified about the posted complaint.

Mar 30, 2024

Updated by K. P. Maithani I have placed order for men's causal cargo on[protected] vide invoice no, MD32835 which was delivered on[protected] for which I paid Rs. 899-00 through phonepe. After opining the parcel it was found that there were some thing else than I have ordered. instead two cargo casual pants there was a cargo pant and one kids pant and top. I have contacted to help line for replacement but I was asked to furnish my bank detail along with my debit card no. etc. which I refused to furnish.
I wanted replacement according to my order which was refused by help line. hope a favorable response or I will agitate the matter before consumer forum for my grievances.