Ekart Logistics — Problem on Delivery

Dear Team,

I need your help

Actually I ordered one boat airpod in Flipkart on 17th Jan delivered on 18th Jan delivered person contact me in ekart system call So many times I ordered in Flipkart before the delivered I paid I share the OTP my neighbour will receive the product So far I have been in the snow but this time delivery person contact me I am in near by your home please share the OTP ask I share the OTP but lastly my neighbour Didn't receive any product I confirm iam not blame anybody I can't reach the delivery person again because that call systematic call so I can't reach again. I need who can deliver my product who can receive the product I want to know Only your delivery person knows it who can receive the product
I can't reach again your delivery person again
I need who received the product I call Flipkart customer care good response but reply once delivered product can't see the delivered person details Kindly need your help
I attached invoice copy and deliver tracker
I do no Villivakkam E kart Hub where is that why I raise in mail kindly help...