Ekart Logistics — Product: Butterfly Wet Grinder Matchless Coconut Scraper, Subject of complaint: Non-Delivery of product

Hi,

I had ordered a product - Butterfly Wet Grinder Matchless Coconut Scraper from SLV International, Hyderabad that came through you. The delivery of the product was supposed to take place yesterday, however, the product has still not been delivered and to cap it all I received a message that the product has been delivered. I really do not know how the delivery executive Mr. VijayKumar changed the order status to Delivered despite not having the PIN which is a secret number that is only given to me. From my side, I never gave the PIN to the executive. There is some organized racket in your firm that does this malpractice. Please do the needful.

The order Number is 14865 and the Tracking number is SRTP[protected].

Thank you,
Antony