Ekart Logistics — Product canceled without even attempting delivery

Address:

H69Q+7VF, Elayamuthur Rd, Udumalaipettai, Tamil Nadu 642154

I ordered a belt through Flipkart which is supposed to be delivered by ekart on 25/10/2023. But my order was cancelled by e kart . They are telling i rejected the product during delivery attempt. But they didn't called me during delivery time. Now I have to again wait for 5 days to get new product delivered to me. It's not the first time I'm experiencing this issue. Already informed Flipkart and they are telling it's not their issue. Please resolve this kind of issue