Ekart Logistics — Product in transit not moving since 3 to 4 days

Hello,
Greetings!

I have booked a product delivery for a customer order via Ekart vide AWB No. SRTP[protected].

This has not been moving since last thursday and its quite a trouble to us.

Can I please have the exact status of my consignment and by when can i expect the delivery.

Just FYI - the delivery was scheduled for 6th Jan and we are sitting on 9th Jan today
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