Ekart Logistics — Products not delivered but showing as delivered

Dear Sir /Madam,

I am Vishnu Kumar from Pochampally Mandal, Deshmukhi Village, Nalgonda, Telangana -508284

I have made a purchase of 2 pairs of shoe from Myntra . Tracking details are furnished below

Tracking Nos :

MYSP[protected]

MYSP[protected]

These tracking IDs Are showing as delivered to me on Sunday i.e,[protected], which were not delivered to me even on Wednesday i.e,
[protected]. Raised an complaint with Myntra on[protected] . They have comitted to resolve the issue before[protected] but didn't happen .

I request you to kindly help me in this regards