Ekart Logistics — Received a product different from what I ordered

Address:

Store no.32, L-93, Sector 11, Noida

I ordered the products from osmos studio, Store no.32, L-93, Sector 11, Noida through online website https://theosmos.com/ for worth of rupees 2, 440/- and received the invoice with Gst.I received the product on 23rd Nov, 2023.when opening the parcel there was damaged kettle instead of what i ordered.I raised the issue to osmos and not resolved till now.Attaching the video, photo, Gst invoice, order received from the seller.