Ekart Logistics — Refund pending

Certainly, I can help rephrase the text for clarity and conciseness:

I ordered an LG double door refrigerator from Flipkart and selected their exchange service to swap my old Godrej refrigerator for Rs 2, 175. However, during delivery, the agent requested an additional Rs 1, 200 because my old fridge was only valued at Rs 1, 000. I declined the offer, but the agent asked for Rs 2, 175 to detach the old fridge and provided a QR code with the UPI ID [protected]@ybl, which I paid.

Upon unboxing the new refrigerator, I discovered it was defective, so I requested a replacement, and the seller agreed. Unfortunately, the next day, I received a message from Flipkart apologizing that the seller had canceled the product. While I received a refund for the refrigerator, I have not yet received the extra amount I paid through UPI. It's been 13 days, and despite my efforts to contact Flipkart, they have not provided a satisfactory response and are now disconnecting my calls. Please assist.