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Ekart Logistics — Regarding cancellation of my return product

I was not available at my place and asked the delivery boy to reschedule my product return date but he didn't do that and cancel my pickup by saying that product mismatch
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    +91 80 6798 2222
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    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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