Ekart Logistics — Regarding failed delivery and fake delivery updates

Ekart Logistics — Regarding failed delivery and fake delivery updates

R Riddhi H Shah from Ahmedabad, Gujarat Oct 21, 2023 Oct 25, 2023 This thread was updated on Oct 25, 2023

My tracking id is - FMPP[protected]. I ordered product on 16th oct 2023 on flipkart but this logistic team reschedule delivery by their own on 18th, 19th oct for two times, so total 3 times reschedule and at last on 20th my order was automatically cancelled and reason mentioned is unsuccessful attempt reject by customer. Neither I didn't receive any call from ekart Or any delivery boy since 18th oct to till date and i didn't reschedule any delivery then how can it mentioned it was reschedule by customer? Means what fraud you done with customer. Even I called delivery boy for early delivery but the delivery boy denied for delivery. Such a worst and fraud to make customers. Need to resolve ASAP Was this information helpful? No (0) Yes (0)
Ekart Logistics customer support has been notified about the posted complaint.
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Riddhi H Shah

from Ahmedabad, Gujarat

Oct 25, 2023

Ekart management is crap while on big billion sales. Flipkart provide huge offers to reach out customers but when customers put orders they failed to deliver products. I saw the refence complaints all were similar like as my complaints.
The bad thing is that in resolution of my complaint flipkart customer care person told me sorry ane suggest me place a fresh order that's it. I don't need this ghatiya suggestion.
If Flipkart give us genuine resolution then they should tell us place a new order with same amount and whichever amount exceed, it would be charge as penalty on ekart logistics then after e kart logistics will never cancel the order.
Flipkart always give first priority to customers while offering big billion sales.