Ekart Logistics — Return parcel without any contact with me by the Hub

Address:Chapar Ekart Hub, Dhubri(Assam)783371
Website:Ekart curier

In 7Jan 2023 i ordered a parcel from a site. When the parcel arrived at the nearest EKART HUB-they didn't try to make any contact with me. In through of EKART tracking feature i reached the hub and asked them for the parcel. They said that they already returned the parcel. Without any confirmation, without any update, they return the prepaid parcel on based of their mood. This is such a bad service.
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    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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