Ekart Logistics — Rto in transit since 27/10/22

My order was placed on 6/10/22. Ekart didn't attempt to deliver the order and now it is returning to origin for last 12 days. There is not any activity of ekart regarding my return of parcel. I want my order to return to origin as soon as possible.
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    +91 80 6798 2222
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    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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