Ekart Logistics — Rude behavior of Ekart wish master

I have requested a pick up of my Myntra order(tracking id MYNR[protected]) in 14th February 2023. Ekart wish master came to pick up on the same and next day. But he was not willing to wait for me to take my order from home. I was at my work place. His behavior was so rude and he was continuously calling me even after I requested him to wait as I was in my work place(OPD). He immediately cancelled the pick up both times and left before I could reach there. Kindly look into the matter as this is my first bad experience from ekart. I don't know how to give the return now. He called me from this number - [protected].