Ekart Logistics — Rude behaviour of delivery agent

My order was scheduled for 28th January because of availability on address but the delivery was out on 24th January so I called my neighbour and asked her to my home . When the delivery boy came for delivery my neighbour showed the agent my home but the delivery boy just put the product on road near neighbour home and said her that taking it to the home is not his job his job is only marking as delivered. The product was heavy and my neighbour lady got in trouble the delivery boy didn't even thought that she was lady there is some walking distance from my home to her
Shipment I'd [FMPC[protected]]