Ekart Logistics — Samsung refrigerator

Address:

Barpeta, Assam

I HAVE BOUGHT A SAMSUNG REFRIGERATOR FROM Flipkart.Two delivery boy came(one is driver another one his colleague) …
1/ First they try to manipulate me they are the authorised person to instal the refrigerator from EKART…but they will charge me extra…During my purchase I was informed that from samsung they will send one person to install after the delivery..but the two delivery boy try to mislead me that no one is going to come to install..
2/ They misbehave with the people of my home as we refuse to pay the extra amount for bringing the refrigerator into my house..it was from ground floor to 1st floor they were demanding Rs. 500 unofficially to bring that up..even We were ready to assist them ..
3/ it was an Exchanged offer..so my old Refrigerator was picked up by them…But I got a message that the pick up was cancelled…

Plz do the needful as soon as possible…