Ekart Logistics — Unable to deliver on given date

Address:

Trackon courier, balughat road. Jogbani, bihar

I am complain about the delivery status, as its showing out of delivery, but no one cantact or brought the package to the given address. And when i call customer care, they are saying i need to pay additional 6rs for reshedule delivery. And even i got message that i need to contact carrier or else they will return the parcle to the sender. Kindly inform the delivery agent to call the responsible person mobile number which is in parcle box. Or else send the agent number by email so i can call him wherever he is.

BGSP[protected] ( order id)