Reporting an unpleasant scary experience from the delivery agent who arrived to handover my new phone which I had ordered on flipkart exchange old phone offer.
He checked my old phone since it was in very good condition. He said I will buy this from you and pay cash, but when I refused to do that I asked him to follow the protocol and return the phone to flipkart as i did not want any unnecessary complications. he left in anger only to realize he had updated as phone did not match and he has taken the phone himself.
He is calling now asking for a phone box and bills related to my old phone. I am now scared since I have opted for an online payment option. When the phone is not exchanged there can be a deduction of money from my account.
Could you please track the agent and make him return the phone either to me or to flipkart.
This makes me never order anything from flipkart for handling these kinds of agents.
Hoping for a quick resolution so that i do not have to lodge a police complaint.
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