I am writing to report a troubling situation related to my recent order, the Titan Raga Vietnam Women, with tracking ID MYEP[protected] I ordered on Myntra and delivered by ekart.
On the day of delivery, I was at my office and unable to physically accept the order. I followed the standard procedure and shared the OTP with the delivery person. He informed me that he had arrived at my location and placed the order on the table. After some time, one of my colleagues checked the table, but the delivered order was nowhere to be found.
I immediately attempted to contact the delivery person multiple times. Finally, he answered one of my calls, and I asked him about the order's whereabouts. He assured me that he had left it on the table. However, upon a thorough physical check, the order was still missing.
The status of the order on the tracking system indicates that it has been delivered, but I have been unable to locate it. This situation is causing me considerable distress, as the order is both valuable and important to me.
I kindly request your urgent assistance in tracking down the delivery person and resolving this issue as soon as possible. It is crucial that we find a solution promptly, as the order appears to be lost in transit despite being marked as delivered.
Your swift attention to this matter would be greatly appreciated, as it will help alleviate my concerns regarding the missing order.
Thank you for your cooperation and support.
"I have also attached screenshots of the order tracking for your reference. These screenshots clearly show the delivery status and the communication with the delivery person, which may provide additional insight into the situation
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