Dear Ekart Team,
I trust this email finds you well. My name is [Your Name], and I am writing to bring to your immediate attention a grave concern regarding the delivery of my recent order through Ekart with the tracking number FMPP[protected].
On December 1, 2023, I placed an order for a Floral Print Bollywood Georgette Saree (Pack of 2, Pink, Light Green) through Flipkart, with order number OD[protected]. According to the Ekart shipment tracking information, the order has been marked as "delivered." However, I want to emphasize that as of today,[protected], I have not received the delivery.
This discrepancy is causing significant distress, as I have already contacted Flipkart customer support multiple times regarding this matter. Despite their assurances and promises of resolution, the issue persists, and my frustration is mounting.
I understand that Ekart is a reputable delivery partner, and I am reaching out to you directly in the hope that you can investigate and rectify this situation promptly. It is essential to highlight that, as per my order details, the delivery was not made to me, and I have received no communication or attempts at delivery on the specified date.
I kindly request your immediate intervention to investigate the status of the delivery and provide clarification on the discrepancy between the Ekart shipment tracking information and the actual delivery status. I also urge you to work collaboratively with Flipkart to ensure a swift resolution to this matter.
I appreciate your urgent attention to this issue, as it is causing significant inconvenience and frustration on my end. I am willing to provide any additional information or documentation necessary to facilitate a quick and accurate resolution.
Thank you for your prompt action in addressing this matter. I look forward to a swift and positive resolution.
For more details, you can contact me on +91 [protected]
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