Ekart Logistics — Wrong item delivered wheel ab roller core steel

Address:

NANA MAVA RAJKOT

Dear Sir,

Recently (today 4th sepetember, 2023 at 3 PM) I got my package delivered. When I opened the package, I found the wrong item. I need to return the same. Kindly suggest a way forward for the return. I tried to connect over the phone, but no one responded.
Your earliest reply on this matter is highly appreciated.

Product - Wheel Ab roller core steel
I ordered from Facebook advertisement. bounce back ab roller which is totally different design then currently received. also, quality is not up to the mark.
Product is ordered with cash on delivery method. they took lots of time. also, when package came, I received only text message about tracking details. there is no intimation given in mail. also, no updates given in mail till now. I think this is big fraud. do not order any item from Facebook advertisement.

Ekart tracking id: OIPC[protected]
Merchant: ShipStreak