I had purchased "Portable Lunch container set" with COD of Rs 1099/-, But surprisingly found that "Compartment Refrigerator Drain Basket" was delivered to me instead of the Portable lunch container set ( with ekart code-NMBC[protected] &invoice no: #DS23887). This is complete Fraud.
I am unable to return the item through ekart logistics website... Plz help me to return the item and refund me the money... this is sure HARASSMENT.. I had written to your customer care on 19th Nov 2023, called your customer care no. several times, for several days, but have not got any response, as all numbers are invalid.
II need REFUND of Rs 1099/- . If not, I will have to lodge a complaint at the consumer forum!
Soumika Munshi
Flat-3, 57/3/1 P.K.Guha Lane, Modern Park, Bishnupriya Apartment, Dumdum Cantt., Dumdum Cantt, kolkata-700028
Mobile-[protected]
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