Electrolux — Defective split AC

Address:

Ghaziabad, Uttar Pradesh

Hello This is regarding my Electrolux AC purchased in the month of May 2015 from Ezone. From the month of June we started getting issues with the AC . Many Water drops coming out from AC front side instead coming out from drainage pipe. We called customer care and registered a complaint 3-4 times. Engineer comes and do his work but the result remains the same after running the AC for 2-3 hours. Also the remote display suddenly disappeared . Sometimes it comes automatically and sometimes it goes away for few days . We have also registered a complaint for defective remote also and the replacement will come after 15 days. Using Electrolux AC is such a harassment since we purchàsed . It seems we got a defective piece and looking for a replacement with refund of my money . This was a first time i bought split AC in my 36 years of life and was so happy about it but not thought of getting pain after purchasing such product. Sorry to say but I am totally unsatisfied and unhappy now that I wasted my hard earn money on this path