Electrolux India — air conditioner repairing /replacement of compressor

Address:Shakti electronics, opp nehrunagar flats, ambawadi , ahmedabad, Ahmedabad, Gujarat

We purchased 1.5 ton 5 star split AC from Shakti E Zone P Ltd on[protected] vide invoice no 22658. Invoice was raised in name of Pamil shah and address is 102, sopan sagar, opp sukhipura garden, new sharda mandir road, paldi, ahmedabad 380007. We were informed that compressor has 5 year warranty. AC is not working since last one month. We contacted at shakti electronics as well as company's customer care. They are just promising but not turning up to see what is the problem. We are trying to contact them since last one month but they always promises but never turned up to check AC. Request you to please check AC and compressor and sort out the issue. Please note that compressor has five year warranty and therefore company must pay attention and repair/ replace compressor as our request is made within warranty period.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Electrolux India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have purchased refrigrator on 26.04.2015, with a warrenty period of 5 years on compressor Still i have warrenty period of 1 year but customer care representative said you have to purchace new compressor by paying extram amount and replied as electrolux company not operating.
Cooling fan not proper working. upper side cooling fan give air cooled but lower side not cooled so give me a suggestion.what I do.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Electrolux India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    937
    Pending
    0
    Resolved
    444
    Electrolux India Phone
    +91 22 6117 1000
    Electrolux India Address
    Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
    View all Electrolux India contact information