Electrolux India — compressor replacement for our electrolux a/c

Address: M-107/21, 29th Cross Street, Besant Nagar, Chennai, Tamil Nadu, 600090

Purchased in chennai from sharptronics on 20.04.2015. No cooling from 24.12.2019. Electrolux chennai sub dealer technician, found compressor not functioning on 27.12.2019. Informed mr. Rahul of electrolux service on toll free who admitted warranty for compressor valid and another chennai technician will replace compressor. But nobody came so far. We are senior citizens and suffering severe stress. Please help immediately. Thanks