Electrolux — service negligence

Address:

Ranchi, Jharkhand

This is to inform you that I have purchased Electrolux Refrigerator from Pratima Sales, OPP. Plaza Cinema, Ranchi on 02/03/2013 Model:ECP204SM.It got fire in upper door on 25/11/2013 night and burned all the housing from inside.So I have registered complaint Electrolux Complaint Centre on 26/11/2013 ERAN[protected].Same date service engineer came and examine the status of refrigerator and said it need to replace within a week & till now I have talked to all seniors & juniors of the centre my problem is not solved. I am been suffering & harassed by your services. so kindly consider and rectify my problem.