Electrolux — Washing machine not working... Complaint no - eind[protected] & eind[protected]. | |||||
This is Akhilesh Gupta. I purchased a Electrolux Top loaded Washing machine on Oct 2014 and it is having 2 year warranty service. The washing machine was not working properly so I registered a complaint with Electrolux and the customer care executive given the call Number as (EIND[protected]) on 3 Dec' 15 & (EIND[protected]) on 27 – Nov' 15 and they assured me that the repair work will be done within 24 working hour. But nobody visited our house afterwards and the washing machine is not working till now. I called several time to the Electrolux customer care and they provided, mukesh patil contact +91-[protected] and told that he is the area chief service manager, I contact him on 8 dec'15 & he assured engineer will visit the location within 24 hrs and resolve the issue ASAP, but nobody is visited. I called again Mr. mukesh patil on +91- [protected] on 10 dec'15 and again I request him to resolve the issue but he told engineer will visit today, again nobody is visited I called again Mr. mukesh patil on +91- [protected] on 12 dec'15 and again I request him to resolve the issue but he told engineer will visit today I called him several times from and he assured each time saying it will be repaired within 24 hours. I just want to know as you assured earlier whether my washing will be repaired today or not. My washing machine detail ELECTROLUX 6.5KG ET65SARM TOP LOADING FULLY. Was this information helpful? | |||||
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