Croma Air Condition — no service

Address:Mumbai City, Maharashtra

Dear all

it was shock for me to know that there was no service from croma after sales,
i bought an AC of croma brand and after delivery they were suppose to send there person for installation but no 1 turned up after several call to the help line,
they just assured that they will send some 1 tom. but tom never came back, we tried reaching manager of croma in malad where we bought the AC,

MR TEJAS WAS VERY RUDE AND HE TOLD ME TO CALL ON TOLL FREE NUM, WHERE I TRIED MANY TIMES, WHICH I EXPLAINED HIM THEN, I TOLD HIM THAT I WILL COMPLAINT ABT THIS INCIDENT, ON RETURN HE SAID JAA JISKO COMPLAIN KERNA HAI KER I AM NOT SCARED,

THIS IS WHAT WE GET FROM THE BRAND OF TATA , I AM VERY MUCH SHOCK TO SEE THIS.

PLEASE LOOK INTO THIS MY NEXT STEP WILL BE MORE MAILS ..
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.
We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Customer,

We are waiting for details so that we can resolve the issue, please send us your details on email Id [protected]@cromaretail.com or call
us on [protected].

Sincerely,
Team Croma

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    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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