Kaff Chimney And Stove — no response to my complaint given on 21 may 2013

Address:

Panipat, Haryana

my gas stove and chimney is not working fine i have given a complaint on kaff toll free number [protected] on 21may2013 my complaint no.is TT 03037 AND time given to me for solution was 48 hrs and then today also i have contacted them several tymes but then also no response is being given to me from their side.
i have also complained about this to HOME AIDS. situated rama market pitampura new delhi from where i have purchased this but he is also not doing anything he says that he will call back in 30. mints but no response
i am very uncomfortable with this because if gas are not working properly then it is very diffucult for us to cook food... plzzz take some action
my contact no.is[protected]
aakash garg