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the headquarter of LG is too busy to help me out. if the company treasure their reputation. how could they not care? but they do not. they looked down on ordinary customers. if they keep doing this, i guess the company goes nowhere.
I am an ordinary customer, last year in May i bought a LG monitor, it could not display anything 3 days ago. the after sale workers of LG, came and looked, said that the main part of it need to be changed, it would cost RMB1300, I could not believe, i was told that the warranty is only 1 year, but i am still shocked, i bought LG because i thought the international brand would be good quality, but it is very disappointing.
that afternoon the after sale man called said if i could not accept RMB1300 to change that part, at least i should pay RMB400. i called [protected], told them what had happened, then the after sale service man called me again, said he only said it would cost RMB1300 before. i am very angry, i do not know LG call center has the right to tell everything to the man, i feel fooled at this stage. because i told them to change the worker, i need someone honest.
then i called [protected] again, i talked to the manager, but she is not going to do anything to solve this.
LG is a good brand in my thought before, that is why i chose it at the first place. and 1 year 1 month the main parts need to be changed is unacceptable.
I will never buy any product of LG again, that is what i learnt from my lesson.
I am an ordinary customer, last year in May i bought a LG monitor, it could not display anything 3 days ago. the after sale workers of LG, came and looked, said that the main part of it need to be changed, it would cost RMB1300, I could not believe, i was told that the warranty is only 1 year, but i am still shocked, i bought LG because i thought the international brand would be good quality, but it is very disappointing.
that afternoon the after sale man called said if i could not accept RMB1300 to change that part, at least i should pay RMB400. i called [protected], told them what had happened, then the after sale service man called me again, said he only said it would cost RMB1300 before. i am very angry, i do not know LG call center has the right to tell everything to the man, i feel fooled at this stage. because i told them to change the worker, i need someone honest.
then i called [protected] again, i talked to the manager, but she is not going to do anything to solve this.
LG is a good brand in my thought before, that is why i chose it at the first place. and 1 year 1 month the main parts need to be changed is unacceptable.
I will never buy any product of LG again, that is what i learnt from my lesson.
LG-monitor — monitor not working
my LG 700e flatron was working fine but now whenever i start it the led blinks for about 10-15 minutes, , , , it first blinks at a faster rate and then it slowly decreases its speed and then after taking a long time it starts...LG-M227WA Monitor TV — LG-M227WA , DTH not received
we had purchased a LG-M227WA Monitor TV on 22/8/2009 , we sent all the required documents to spectramind for the DTH which comes with the purchase after 3.5 months we have been following up , we tried to call the LG dealer , he is giving us dates after dates. but no delivery.LG — monitor
I suffering from a critical fever because , I don"t get a good service from lg care centre in own area. so I requiest you that, you take action for solve my problem.LG — problem in my screen
Their is an vertical line appearing on my screen.I have registered complaint three times but no action is taken. So you are requested to take action. Dear Brijesh,
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team
We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [protected]@lge.com
Regards,
LG Customer Support Team
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LG — lg monitor
lines are coming from bottom to top on the screen while starting it and onwards disturbing eyes