[Resolved]  Rediff.com India — Fraud in Supply of a TV

Address:North 24 Parganas, West Bengal

i purchased a TV from Rediffshop online. in the packing list shown in the website Vesa wall mount support was included and before i purchase it the availability of the same was also confirmed over telephone. but during supply of the order at home no wall mount support was there. in place of that they provide a table mount stand (which was not at all mentioned in the packing list in the website.
on complaining about the same the rediffshop authority forwarded the mail to the particular vendor and in reply the vendor is telling that it meant the TV will support the wall mount feature. i am not at all convinced as it is still clearly mentioned in the website "Box contain TV, Vesa Wall mount support, Remote control, Battery".
the party might be out of stock for this item, so they are trying to convince me or they are doing fraud.
i want justice and proper action against the party.
Vendor for sailing TV: J K Camera Zone, Chennai
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Aug 14, 2020
Complaint marked as Resolved 
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