Snapdeal / JBL Cinema BD 100 5.1 — SNAPDEAL IS A CHEAT

Address:	246, Ist Floor, Phase-III, Okhla Industrial Area, New Delhi 110020, Pune, Maharashtra
Website:	www.snapdeal.com/

Hi All, I bought JBL Cinema BD 100 5.1 channel 3D Blu Ray player from Snapdeal on 6/8/2013 via Credit Card with order ID [protected] and I was informed that delivery would be done by 6/11/2013. On 6/12/2013 I called the Customer Care (CC) asking why the product didn't reach my place, they informed that it is NOT AVAILABLE FROM VENDOR and that they DO NOT KNOW when it will be available. I waited till 6/16/2013 and called them a few times, but every time they told the same thing. So I cancelled the order on 6/17/2013 and the trouble began. On6/17/2013, even when the product was shipped and was sent to me, the CC person told me the order status is unkown so I cancelled it, but the order was already shipped. Meanwhile, I cancelled the order and booked it from another dealer on 6/17/2013. But on 6/21/2013, the order reached me and I refused to accept it as CC person informed me to do so as to cancel my order. But shockingly, the shipment went to some MUKHARJEE instead of me. Snapdeal had NO IDEA about it and when I called them, they knew it. They said it will be taken care of and on 6/24/2013, my order will be cancelled once the product is returned by the courier company. Now the product is still lying at courier company's office, I called them and they say they are awaiting Snapdeal's confirmation and when I call Snapdeal CC I still get the answer as SERVER DOWN or NO UPDATE. My credit card bill will get generated by the month end and I unneccessarily will have to pay the interest for an cancelled order. This is ridiculous. GUYS DON'T BUY THIS PRODUCT OR FOR THAT MATTER ANYTHING FROM THESE PEOPLE, OR YOU ARE IN FOR A SIMILAR SUFFERING!!