Electronicscomp.com — Multiple items not delivered from two orders.

Address:Constflick Technologies Limited Building No. 54, 5th Floor, SVP Arcade A Block, Lalbagh Main Road, Next to Passport Office Sudhama Nagar, Bangalore-27
Website:ElectronicsComp.com

I placed two orders for electronics components, on Electronicscomponents.com, while the order was delivered after a long time and after a lot of follow up, the following items have not been delivered and even the refund has not been done.

Order #3086887 Order Date: 20/10/2023 Total items: 20 Total Amount Rs.3, 304.94

Missing Items:

1. HOT DD30CRTA Lead Acid Battery Charger 12V Charging Device EC[protected] Rs.665.00 Rs.665.00 +SGST(9%)+CGST(9%)
2. Non Waterproof 5050 Yellow SMD LED Strip - 5 Meter EC[protected] Rs.310.00 Rs.310.00 +SGST(9%)+CGST(9%)
3. Resistance Box - Mix Resistor Pack - 1/2 Watt EC[protected] Rs.65.00 Rs.65.00 +SGST(9%)+CGST(9%)

Order#3076606 Order Date: 30/09/2023 Total Items: 18 Total Amount Rs.1, 159.70

Missing Items:

4. LM7812 IC - 12V Positive Voltage Regulator IC EC[protected] Rs.9.00 Rs.18.00 +SGST(9%)+CGST(9%)
5. 2 Channel 5V Relay Module EC[protected] Rs.102.00 Rs.204.00 +SGST(9%)+CGST(9%)
6. 2 Channel 12V Relay Module with Optocoupler EC[protected] Rs.79.00 Rs.79.00 +SGST(9%)+CGST(9%)

May I request the refund (including the SGST & CGST) for all the above 6 items.

Thanks
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The issue has not yet been resolved, they promised to refund the amount of Rs. 1582.40 to my Electronics Component Wallet, but still no action has been taken, can I get some help?

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    Constflick Technologies Limited Building No. 54, 5th Floor, SVP Arcade A Block, Lalbagh Main Road, Next to Passport Office Sudhama Nagar, Bangalore-27
    India
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