Elitify.com / Lavida Luxe Lifestyle Solutions

[Resolved] Elitify.com / Lavida Luxe Lifestyle Solutions — not delivering the product

soumsahoo

from Rangpo, Sikkim

Address:

Bangalore, Karnataka, 560095

Hi I placed an order of ralph lauren polo shirt (order no -89577) and have paid the money but order cart shows empty while checking with order no.
I tried to inquire about the same with them by sending multiple mails but there is no response from there end. Neither they have the correct number to contact them. planning to register a consumer case.

Was this information helpful?

No (0)

Yes (0)

Sep 24, 2017

Complaint marked as Resolved

Elitify.com / Lavida Luxe Lifestyle Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Elitify.com / Lavida Luxe Lifestyle Solutions Customer Care's response Dear Ms. Sahoo,

Greetings from Elitify!

We would like to inform you that your order stands cancelled. The order cancellation email with all the details along with the link to share your NEFT details to process the refund has been sent to your registered mail Id. Please check your inbox.

We would request you to share the asked details in the form received in the email received from our end. Your refund will be processed within 7-10 working days.

Accept our sincere apologies for the inconvenience caused.

Please feel free to get in touch for further assistance.

Thanks,
Team Elitify!