Emart Bazaar — service for travel and goodies

Emart asked to pay 8400/- and they committed to provide services:
1. Gift of 3 pack (Wallet, belt and watch o[censored]cbs): the package i received.
2. Holiday pack: committed to provide 2 holiday tour anywhere in india but no one is responding on call now.
3. Vouchers for multiple outlets given cashback at multiple outlets upto 20%: no one respond post recieve of card, where we can ask for the queries.
The emart number also is switched off.