Eme Records — Login problem

My mobile no [protected] and email id. [protected]@gmail.com. My pt 2 order done both my contacts. My aap perviousely working in this no till adhar no log in. But after pan log in. This will give error log in. And tell that mobile or email not registred. Pl solve my issie. My sms from eme records received on above no. Paymen msg also.