Emibazaar — Product not delivered & Non reversal of Fraudlent deduction of EMI+ST+ additional charges

Dear Team, Thank you very much for making a such a good show called PEHREDAR, I love your show & i do regularly watch it. I had booked Berg Electic Tandoor with order booking no:671460 worth Rs2790/- to check the authenticity before ordering HIGHER PRICED PRODUCT, in the month of Nov 2014 via toll free num:[protected] & on 24th Nov 2014 amount was deducted from my Icici credit card ( merchant's swipe being AASAAN Retail Priv) they promised Rs 465/- as EMI & its was clearly mentioned in the brochure that Rs 465 will be the EMI but they have been deducting Rs467.26/- every month along with service tax of Rs 1.9/- & Rs 20/- odd additionally. SAD part is that i had NOT received the product & finally after more than 10-15 follow-up for 3 months they cancelled my order saying that the product is not available( mind you every time i gave a call i was made to listen to their routine false promises)... meanwhile they were FRAUDULENTLY deducted EMI + service tax + addition 20 bucks every month of dec, jan, feb & when i called them up today(9th March2015) after checking my CC statement the emibazaar CSR(toll free num:[protected]) & enquired why only Rs 2790/- has been refunded & why the additional amount i.e. 3 EMI+ service tax+ additional Rs 20/ per month has NOT been credited in to my icici CC a/c...the CSR executive of EMIBAZAAR bluntly/rudely told me that if i want the money of EMI + service tax+ additional amount of Rs 20/- i need to approach the bank. Indeed this emibazaar has taken me for a long ride...but i want your kind help in taking this fraudsters for task for wasting my time & fraudulently taking away my money with out delivering the product. I hope they learn a lesson because i am sure like me many others would have been taken for a ride above all i want through your wonderful show to highlight the fraudulent practices of companies like EMIBAZAAR so that at-least future customers can be made aware of malafide intentions. Rgds Srijith