Employees Provident Fund Organisation [EPFO] — PF settlement

Address:	Kolkata, West Bengal, 700082
Website:	www.epfindia.com

Hi Team, I am Prayash Gupta (PF number - DS/NHP/0023719/000/0131512) have applied for the settlement of my PF amount and I am getting different replies every time when I am raising a concern about the delay in the money getting credited to my account. I submitted all the documents and after waiting for a month I raised a complained to know about the delay in the settlement of my money. At the beginning I was told that the cheque was returned to the office for some reason and even the reason was not told to me, then I was asked to submit an ASR form, then when I submitted that ASR form I was told that they have not received the form. Then I sent the screen shot of the delivery status of the form to show that the document is already delivered. Then they have changed their statement and replied that the PF amount is already settled on July 2015 which is again incorrect as I have not received any money in my given bank account. I even sent them the list of emails that I have received from them giving me different answers but it was of no use, the reply was the same that the amount is already settled and then I said that I can even send the bank statement to show that no money is credited in the bank account but they are avoiding the case and not even reading the attachment which I have been sending. I have been given wrong information and my concern is being neglected. Their have been 2-3 incidents when they said that its not my PF account which is again incorrect. Finally they are saying that the money is already settled and even after my reply that there is no money credited in the account and I can send the bank statement to show that but they are not bothered. Please look at the attachments I have added and help. Thanks Prayash Gupta