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Employee's Providents Fund Organisation [EPFO]

Employee's Providents Fund Organisation [EPFO] — account transfer - form 13 - rejected

Address:Chennai, Tamil Nadu, 600014

I applied for account transfer on 17th sep in chennai royapettah office. However, today i went to the office and i checked with them about status of my claim. They said the have been rejected as we didn't receive physical form for the same.

I showed them the acknowledge slip which i received during the form submission. They official said that the form might have misplaced or lost due to oversight and asked me to resubmit it. What kind of service we have been receiving from the government and its officials.

Can anyone of suggest me that how i can proceed further?
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I have applied my final settlement of epf, but someone drawn against para 69(2) what is that mean, and who long long it wil take to transfer in my acount.
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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