Employee's Providents Fund Organisation [EPFO] — claim status showing under process from long time

Address:

411041

Hello team,

I have submitted pf advance claim (Claim id :[protected] for house construction and it seem that it's showing under process from long time. I have raised grievance (Id : roahm/e/2018/02884) regarding this issue but didn't got any single reply from them.. My pf account number is gjahd[protected]. Also i trying to connect po officer by on number which is provided while raised grievance but he didn't pick the phone and also dropped mail 3-4 times on pf office email id as ro. [protected]@epfindia.gov.in but no response. So i don't understand how to follow up with them to resolve my pf claim issue.

Thanks,
Tushar gurav
Mob.[protected]