Employee's Providents Fund Organisation [EPFO] — composite claim death

Address:

491001

To,
Pf commissioner raipur (Cg)
Date:[protected]

Subject: composite claim death (Pf, pension, edli) of my wife late manisha tiwari.

Sir,

This regarding composite claim death of my wife late manisha tiwari having uan[protected], establishment id cgrai[protected], and member id cgrai[protected]. First i visited your office on[protected]. I tried to submit the composite claim but suggested some shortcomings such as joint photo, bank accounts and date of birth of date of the child. I also met the madam at the claim section. She wrote some name on a piece of paper to meet person in the third floor looking after the death claim. I asked him about the details of nominee he bluntly told go to the organization and find who is the nominee. Is it the way you function. You maintain the account and you are not in a position to identify who is the nominee. The whole process took full 5 hours. Again on[protected], i came to submit the completed composite death claim form duly filled in all respect as suggested by your department. It took 4 hours to submit the claim form. All the supported documents were verified with the originals. Person sitting over the claim counter can’t even write the acknowledgement correctly. I filed the composite claim form whereas only one form ticked on the acknowledgement slip. During these 4 hours hardly 12 people were attended. There is only one counter for the claim. Mr. Commissioner i wana ask is it not a torture? That too when you boast of doing everything to facilitate the claim filing procedure. I do not know how long you will take to settle the composite claim, and how many times i need to visit your office? There is some problem with your online grievance management system. That is why i am writing to you.

Regards
Rupesh kumar tiwari
Mobile: [protected]