Employee's Providents Fund Organisation [EPFO] — eps amount not credited to my account

Address:Bangalore, Karnataka

Form -19 and form 10c were submitted to epfo bommasandra by my last employer mfar constructions pvt. Ltd, bangalore on 4.11.17. The processing of same started on 13/11/2017.
Form - 19 settled and payment got credited to my account on 04.12.2017.
Regarding form - 10c, the following information is getting reflected on site -

Claim id pybom[protected], member id pybom[protected] amount rs.37587 settled.

Payment sent on 30-nov-17 via neft.

But as on date amount not credited in to my account.
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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