Employee's Providents Fund Organisation [EPFO] — jeevan pramaan certificate

Address:

560010

I had obtained the digital jeevan praman certificate from the recommended authority in nov, 2017 (On[protected] at 17:44:48 vide
Pramaan id [protected]) for pension payment order number pykrp00015696. The same was also sent to epfo kr puram through email 0n[protected].in spite of this i have received a reminder sms on 17th jan 2018 from rokrpu.
"visit immediately with aadhar mobile and passbook to pf office kr puram or your bank branch or common service centre and complete digital life certificate". I fail to understand why epfo office is unable to maintain the digital records properly. I am sorry to stata i have not received the pension for the month of jan, 2018. I have sent email reminder toe sro but no response