Employee's Providents Fund Organisation [EPFO] — my previous pf account amount still not transferred to my present account

My previous company pf amount was transferred by them in february and till now its not updated or transferred in my present pf account which is at k ar puram bangalore branch.

Raised multiple grievance and shared annexure k copy multiple times, but till now no action is taken.

No one picks call at that office nor there is any other way to contact them.
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I applied for PF withdrawal on[protected] which was rejected on[protected] with status "certificate a/b/c/d/e/f not enclosed / signed"
What does it mean?
Please suggest me so that i can reapply.

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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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