Employee's Providents Fund Organisation [EPFO] — need to know why my claim rejected

Address:	Kolar, Karnataka, 563136
Website:	unifiedportal-mem.epfindia.gov.in

Hi sir/madam

My claim is rejected, just wanted to know the reason why it got rejected. I cant check with my ex employer because that company doesn't exist now. They have closed, and there is no way i can find out whats the reason for rejection in efp portal. They just mentioned "claim rejected", really dont understand why govt trouble normal citizen like us. Because every rupee is important for ppl like us.

Please kindly let me know why my claim got rejected and how to re apply,
My claim number : [protected]
My uan is :[protected]
My email address: [protected]@hotmail.com

Please help me.