Employee's Providents Fund Organisation [EPFO] — online pf claim rejected

Address:Bangalore, Karnataka, 560075
Website:EPFO

Hello team,

I had submitted a online claim for pf withdrawal on 12th dec 2017 & as of today 21st dec the status is rejected.

But the reason for rejection is not mentioned anywhere. How do i know the reason for rejection and what steps should i take resubmit the online claim.

Tracking id:[protected]

My pan & aadhaar details are verified as per portal.
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I am the ex-employee of the Teva pharma, I had the job in October 2016 and have applied for the withdrawal of EPF amount.

After processing, it is showing I will be getting 2.95L but when I received the amount in my account it's 2.65L

I dont know why this happend. My EPF no is[protected]

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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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