Employee's Providents Fund Organisation [EPFO] — pf claim

Sir my UAN number is[protected]. I claimed my pf money. Now the status shows your money sent on24/08/18 through NEFT. but still I didn't receive any money in my given account. Please solve my problem.
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Sir,
I am following my last employer Connaught Plaza Restaurants Private Limited for my PF transfer from more than three week. But they are not responding properly. They are not giving any timeline for this transfer. I don’t know how to handle this situation

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    Employee's Providents Fund Organisation [EPFO]
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
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