Employee's Providents Fund Organisation [EPFO] — pf withdrawal

Address:

Pune, Maharashtra, 411014

Hello sir/mam

My self sandip patel, my uan number is "[protected]". I raised a claim for pf withdraw on 14/11/2018, as i can see my claim status is still under progress. I talked to epfo and they told it will settled with in 20 days. But in my case its almost 2 month. I tried to reach thane pfo by calling their customer case number, but it always coming busy and luckily if it rings no one will pick the call. Please help me or guide me for the process.

Thanks
Sandip patel