Employee's Providents Fund Organisation [EPFO] — status showing claim settled, but amount not credited till now

Address:560095

I have raised a claim on 10th february, 2018. After a week i got sms that the claim has been settled and the amount will be credited in 3-4 working days in my given bank account. But now it is more than a month, i have not received any amount in my bank account. I tried to contact the customer care number, but its never answerable. My tracking id is[protected]. Please settle it asap.
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    Employee's Providents Fund Organisation [EPFO]
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    Employee's Providents Fund Organisation [EPFO] Phone
    +91 11 2616 3546
    +91 11 2737 6772
    Employee's Providents Fund Organisation [EPFO] Address
    Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi, Delhi, India - 110066
    View all Employee's Providents Fund Organisation [EPFO] contact information