[Resolved] Empower Rewards — Empower Rewards - FOCE Watch coupon redeemed via ICICI Bank - ORDER placed on 17 JAN Not delivered yet | |||
To Customer Care, My Name is Neha Jain I am from GOA I had placed an order for Men's FOCE Watch on 17th Jan and amount was deducted from the ICICI bank a/c but order was not placed. After sending so many mails and talking to your representative they confirmed that your company has received payment and instead of refunding it you will send me the WATCH. I have a mail from your team dates 06th FEB asking for shipping address and to which I have replied with my address of GOA (verna). But till date I have not received any product or any email from your end. I have sent many mails but no one is anwering. I have called many times but no answer received. REFERENCE - Transaction ID ICICI BANK[protected] I am disappointed with your service. Neha Jain Was this information helpful? | |||
May 11, 2017 Complaint marked as Resolved Empower Rewards customer support has been notified about the posted complaint. Verified Support Apr 30, 2014 Empower Rewards Customer Care's response Customer issue resolved. Please confirm.
Customer Support,
Empower Rewards
Verified Support Apr 30, 2014 Empower Rewards Customer Care's response Customer Issue has been Resolved. Kindly Confirm.
Customer Support,
Empower Rewards
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+91 22 6198 3002
A-208, Boomerang, Chandivali Farm Road, Andheri East, Mumbai, Maharashtra, India - 4000072
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Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '46947520' in the subject line.
Regards,
ICICI Bank Customer Service Team.