Empower Rewards — Rewards points

Address:

BPCL, Rangareddyguda, Mahabubnagar, Telangana

I am asking to use my rewards points to fill petrol,
Your BPCL supervisor was saying Reward points apps was not functioning for one week, and for the next 2 weeks their were saying machine was not working, and for the next 2 weeks our head office was not updating the App

when I can expect the functioning of rewards points